The average delivery time is 7-14 days. Due to the covid-19 crisis, the delivery time may be slightly longer than normal.
Currently we have a delay in our orders and the delivery time can take up to 10-20 days.
In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it sometimes happens that an order is delayed in the delivery process.
Have you not received anything 3 days after the expected delivery time? Please contact us by email!
You can reach us 24/7 at: email@example.com
The shipping costs of the order are for your own account and are therefore FREE for all VIP members but varies on the item being bought.
Yes. You can return any order to us within 14 if product is faulty. Please contact us via firstname.lastname@example.org and bear in mind that processing the refund could take up to 182 days.
On the "track your order" page you can enter your email address to track your package.
The Track and Trace information is available from the moment your package has arrived at the mail order company. Keep in mind that there may be some delay.
If we have not answered your question, please Contact Us.