Shipping Policies

Here we answer the most commonly asked questions about when to expect your order such as when you can expect your order, how long the processing time usually takes and much more.

When can I expect my order?
The average delivery time is 7-14 days. Due to the covid-19 crisis, the delivery time may be slightly longer than normal.

Currently we have a delay in our orders and the delivery time can take up to 10-20 days.


The expected delivery time has passed, where is my order?
In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it sometimes happens that an order is delayed in the delivery process. 

Have you not received anything 3 days after the expected delivery time? Please contact us by email!

You can reach us 24/7 at: info@wizwack.com

What are the shipping costs?
The shipping costs of the order are for our own account and are therefore FREE unless stated otherwise.


I am not satisfied with my order, can I return it?
Yes. You can return any order to us within 14 if product is faulty. Please contact us via  info@wizwack.com and bear in mind that processing the refund could take up to 182 days.


Where can I find my Track and Trace code?
On the "track your order" page   you can enter your email address to track your package.


My Track and Trace does not provide any information, how is this possible?
The Track and Trace information is available from the moment your package has arrived at the mail order company. Keep in mind that there may be some delay.

Søndag, Mandag, Tirsdag, Onsdag, Torsdag, Fredag, Lørdag
Januar, Februar, Marts, April, Maj, Juni, Juli, August, September, Oktober, November, Dezember
Ikke nok produkter tilgængeligt. Kun [max] tilbage.
Tilføj til ønskelisteFind ønskelisteFjern ønskeliste

Din kurv er tom.

Return To Shop

Tilføj note Rediger ordrenotat
Anslået leveringstid
Tilføj en rabatkode

Anslået leveringstid

Tilføj en rabatkode

Rabatkode vil blive fratrukket ved bestillingen